Customized Reports
Marketing, PR, Sales, Customer Service, and Executive teams depend on reliable information to guide their decisions. With conversations on the social web changing constantly, it can be difficult to stay on top of what people are saying about issues that affect organizations.
SinoTech Group's customized reports provide up-to-date details on what people are saying online about their business, their brand and even their competition.
SinoTech Group's customized report help you analyse and assess online conversations that impact your organization, such as how people feel about your quality of service, the latest product release or your competition’s new marketing efforts.
The Right Information
SinoTech Group will work with you to ensure selected reports reflect the information you need to help mine for insights and make quality decisions about what is being said online.
Brand Overview
Get a total overview of the conversation surrounding your brand online. See how many posts there are, the sentiment of those posts, your brand’s share of the conversation, trends, and much more, all in one quick overview. Below are just a few of the chapters contained in the Brand Overview report.
Sentiment Analysis
Analyze the sentiment surrounding your brand for a view into online market perceptions. Sentiment analysis explores general brand sentiment, and how sentiment changes over time.
Influence Analysis
The Brand Overview report can identify influential people in your brand’s industry. Who’s talking about your products online that you might want to reach out to and establish a relationship with?
Competitive Analysis
See how the conversation around your brand stacks up against your competitions’. Analyze the conversations about a competitor’s new product release, or study their customer service engagement. Get competitive insights and learn how your company can fill your customers’ unmet needs.
Engagement Analysis
Gauge your organization’s level of engagement in online conversations, and assess how groups such as Customer Support, Community Management and Sales are interacting with your community.
Pricing
SinoTech Group's customized reports are priced on individual client needs. We are also pleased to offer custom aggregation and configuration of existing report elements if required. For more information, please contact your Account Manager.
SinoTech Group's Professional Services
SinoTech Group's Professional Services help fulfill specific needs that require customized solutions to achieve results. We offer guidance and assist in rapid execution of social media monitoring goals.
