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These are the official guidelines for social media at SinoTech Group. If
you're an SinoTech Group employee or contractor creating or contributing
to blogs, wikis, social networks, virtual worlds, or any other kind of social
media both on and off www.sinotechgroup.com.cn—these guidelines are
for you. We expect all who participate in social media on behalf of
SinoTech Group to be trained, to understand and to follow these
guidelines. Failure to do so could put your future participation at risk.
These guidelines will continually evolve as new technologies and social
networking tools emerge—so check back once in awhile to make sure
you're up to date.
When You Engage
Emerging platforms for online collaboration are fundamentally changing
the way we work, offering new ways to engage with customers,
colleagues, and the world at large. It's a new model for interaction and we
believe social computing can help you to build stronger, more successful
business relationships. And it's a way for you to take part in global
conversations related to the work we are doing at SinoTech Group and the
things we care about.
The choice to participate in social media is yours. If you do, please follow
these guiding principles:
Provide unique, individual perspectives on what's going on at SinoTech
Group and in the world.
Post meaningful, respectful comments - in other words, no spam and no
remarks that are off-topic or offensive.
Reply to comments quickly, when a response is appropriate.
Respect proprietary information and confidentiality.
When disagreeing with others' opinions, keep it cool.
Know and follow the SinoTech Group Privacy Policy
Rules of Engagement
Be transparent. Your honesty—or dishonesty—will be quickly noticed in
the social media environment. If you are blogging about your work at
SinoTech Group, use your real name, identify that you work for SinoTech
Group, and be clear about your role. If you have a vested interest in
something you are discussing, be the first to point it out.
Be judicious. Make sure your efforts to be transparent don't violate
SinoTech Group's privacy, confidentiality and legal guidelines for external
commercial speech. Ask permission to publish or report on conversations
that are meant to be private or internal to SinoTech Group. All statements
must be true and not misleading and all claims must be substantiated and
approved. Product benchmarks must be approved for external posting by
the appropriate product benchmarking team. Also be smart about
protecting yourself, your privacy and SinoTech Group Confidential
information. What you publish will be around for a long time, so consider
the content carefully and be judicious.
Write what you know. Ensure you write and post about your areas of
expertise, especially as it relates to SinoTech Group and our technology.
And write it in the first person. If you publish to a website outside SinoTech
Group, please use a disclaimer something like this: "The postings on this
site are my own and don't necessarily represent SinoTech Group's
positions, strategies or opinions." Also, please respect brand, trademark,
copyright, fair use, confidentiality and financial disclosure laws—if you
have any questions about these, see your SinoTech Group legal
representative. Remember, you are personally responsible for your
content.
Perception is reality. In online social networks, the lines between public
and private, personal and professional are blurred. Just by identifying
yourself as an SinoTech Group employee, you are creating perceptions
about SinoTech Group by our shareholders, customers, and the general
public—and perceptions about you by your colleagues and managers. Do
us all proud. Be sure that all content associated with you is consistent with
your work and with SinoTech Group's values and professional standards.
It's a conversation. Talk to your readers like you would talk to real people
in professional situations. In other words, avoid overly pedantic or
"composed" language. Don't be afraid to bring in your own personality and
say what's on your mind. Consider content that's open-ended and invites
response. Encourage comments. You can also broaden the conversation
by citing others who are blogging about the same topic and allowing your
content to be shared or syndicated.
Are you adding value? There are millions of words out there. The best
way to get yours read is to write stuff people will value. Social
communication from SinoTech Group should help our customers, partners,
and co-workers. It should be thought-provoking and build a sense of
community. If it helps people improve knowledge or skills; build their
businesses; do their jobs; solve problems; or understand SinoTech Group
better—then it's adding value.
Your Responsibility: What you write is ultimately your responsibility.
Participation in social computing on behalf of SinoTech Group is not a right
and it therefore needs to be taken seriously and with respect. Training is
available for SinoTech Group employees to grow in this area, please
contact social.media@sinotechgroup.com.cn for more information. For 3rd
party sites, please also follow the terms and conditions of that site.
Create some excitement. As a business and as a corporate citizen,
SinoTech Group is making important contributions to the world, to the
future of technology, and to public dialogue on a broad range of issues.
Our business activities are increasingly focused on high-value innovation.
Let's share with the world the exciting things we're learning and doing—
and open up the channels to learn from others.
Be a Leader. There can be a fine line between healthy debate and
incendiary reaction. Do not denigrate our competitors or SinoTech Group.
Try to frame what you write to invite differing points of view without
inflaming others. Some topics—like politics or religion—slide more easily
into sensitive territory. So be careful and considerate. Once the words are
out there, you can't really get them back. And once an inflammatory
discussion gets going, it's hard to stop.
Did you screw up? If you make a mistake, admit it. Be upfront and be
quick with your correction. If you're posting to a blog, you may choose to
modify an earlier post—just make it clear that you have done so.
If it gives you pause, pause. If you're about to publish something that
makes you even the slightest bit uncomfortable, don't shrug it off and hit
'send.' Take a minute to review these guidelines and try to figure out what's
bothering you, then fix it. If you're still unsure, you might want to discuss it
with your manager or legal representative. Ultimately, the decision about
what you publish is yours—as is the responsibility. So be sure.
Moderation. Moderation is the act of reviewing and approving content
before the content is published on the site. SinoTech Group does not
endorse or take responsibility for content posted by 3rd parties. It is
preferred that all content be posted by registered users of a site in
accordance with an accepted terms and conditions and a code of conduct.
SinoTech Group Content: We do not moderate content we publish. This
means we allow for our blog authors to post directly without approval, as
long as they have taken the legal training.
Anonymous Content: Anonymous content is defined as content
submitted as a comment, reply or post to a SinoTech Group site where the
user has not registered and is not logged into the site. For anonymous
content we require moderation on all submissions. Authors of the
originating content and space moderators are required to review the
content for approval or deletion before the content can be published.
Registered Content: Registered content is content submitted as a
comment, reply or post to an SinoTech Group site where the user has
registered and is logged into the site. For registered content we do not
require moderation of content before the content is published to the site.
Registered content is directly published and content is moderated post
publishing.
Moderation Guidelines
SinoTech Group strives for a balanced online dialogue. When we do
moderate content, we moderate using three guiding principles.
The Good, the Bad, but not the Ugly. If the content is positive or
negative and in context to the conversation then we approve the content,
regardless if the content is favorable or unfavorable to SinoTech Group.
However if the content is ugly, offensive, denigrating and completely out of
context then we reject the content.
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